spm788's Privacy Protection Policy
spm788 puts protecting your personal data as its top priority. This policy clearly explains what data we collect, how we use it, and what rights you have.
Introduction and Commitment
spm788 is an online casino and football betting platform designed for Myanmar players. When providing our services, we need to collect some personal data from you. This Privacy Policy ("Policy") explains what data we collect, how we use it, who we share it with, and what rights you have regarding your data.
By reading this Policy and continuing to use spm788's services, you are considered to have agreed to the terms set out in this Policy. If you do not agree with this Policy, you may stop using our services and we will support you in doing so.
This Policy covers the spm788.win website and all of its associated services.
Types of Data We Collect
When you open an account and use services on spm788, we collect the following types of data.
Identity Data
Full name, date of birth (for 21+ verification), contact email address, phone number — these details are required when opening an account.
Financial Data
KBZPay, Wave Money, and AYA Pay account numbers, deposit and withdrawal records — used to handle financial verification and transaction requests.
Gaming Activity Data
Play history, game type preferences, playing time, and information about playing patterns — used to improve our services and support responsible gambling programmes.
Technical Data
IP address, browser type, device OS, and server access logs — used for site security checks and fraud prevention.
Communication Data
Live Chat and email communications — recorded to handle customer support responses and resolve issues.
Tracking Data
Site activity data from cookies and similar technologies — used to improve site experience and for analytics.
How We Collect Your Data
spm788 collects data through the following methods.
- Data provided directly during account registration and KYC (Know Your Customer) verification
- Financial data received from KBZPay, Wave Money, and AYA Pay during deposits and withdrawals
- Server log data automatically collected by your browser while browsing the site
- Activity data from cookies and similar tracking technologies
- Data submitted when contacting us via Live Chat or [email protected]
- Promotion tracking data generated when accessing the site through a referral link
How We Use Your Data
We use the data we collect only for the following purposes.
- Account Management — to verify access, maintain your account profile, and provide personalised service
- Financial Transactions — to confirm that deposits, withdrawals, and game payouts are processed correctly
- Security and Fraud Prevention — to detect and block unauthorised access and to operate SSL encryption
- Fair Play — to review game records and ensure all gameplay is legitimate
- Customer Support — to handle your enquiries via 24/7 Live Chat and email
- Responsible Gambling — to review gambling patterns and provide responsible gambling services
- Service Improvement — to carry out analytics that improve the site experience
- Legal Compliance — to maintain records in accordance with applicable laws and regulations
We do not use any data for purposes beyond those stated above. We will not sell or share your data with advertising companies.
Cookies and Tracking Technologies
spm788.win uses cookies to keep the site running properly and to improve your experience.
Essential Cookies
Strictly necessary for the site to function. These cannot be disabled.
Analytics Cookies
Help us understand how the site is being used. These can be disabled in your browser settings.
Preference Cookies
Save your choices such as language preference and persistent login settings.
You can disable cookies in your browser settings, but doing so may affect some site functions.
Data Sharing and Third Parties
spm788 will not sell your personal information to third parties. However, we may share only the data necessary to deliver our services with the following companies.
- Payment Processors — KBZPay, Wave Money, and AYA Pay receive only the data strictly required to process financial transactions
- Software Providers — game and platform technology providers receive only the data required to deliver their services
- Legal Authorities — we are required by law to disclose data when a valid legal order is received
- Infrastructure Providers — hosting and infrastructure companies that support site operations
All of these companies are bound by agreement to use the data we share solely to provide their services and to maintain protections consistent with this policy.
Data Retention Period
We only retain data for as long as it is needed to fulfill its purpose. Where required for legal compliance, data may be kept beyond that period.
- Account data — retained for the legally required period after account closure
- Financial records — retained until the financial compliance period is complete
- Cookies — deleted when the session ends or at a set expiry date, depending on the cookie type
- Support contact records — retained for a reasonable period to improve customer service and resolve disputes
Once the data purpose is fulfilled and any legal retention period has expired, we securely delete or anonymise the data.
Data Security Measures
spm788 applies technical and organisational safeguards to protect your personal information.
SSL Encryption
Data transmitted between your device and our server is protected with end-to-end encryption.
Access Control
Staff can only access data required for their role, and authorisation procedures are enforced.
Secure Server Storage
Servers storing data are kept in a secure environment and undergo regular security audits.
Data Minimisation
We only collect data that is necessary to provide our services and avoid collecting anything beyond that.
While we do our best to protect your data, no security measure can provide a 100% guarantee. We strongly encourage you to keep your account password secure and to report any suspicious activity immediately to [email protected].
Your Rights
You have the following rights regarding your personal information.
Access
You can request a copy of the data we hold about you.
Correction
You can request that any incorrect personal information be corrected.
Deletion
You can request that your personal data be deleted, where no legal restrictions apply.
Restriction
You can request that the processing of your personal data be restricted.
Data Portability
Where applicable, you can receive your data in a readable format.
Objection
You can object to the collection or processing of your personal data with a specific reason.
To exercise any of these rights, contact us at [email protected]. We will handle your request via 24/7 Live Chat or email.
Protection for Under 21
spm788 services are only available to players aged 21+. If we become aware that personal data has been collected from anyone under 21, it will be deleted immediately.
If you notice anyone under 21 using our site, please notify us right away at [email protected].
Policy Updates
spm788 may update this Privacy Policy from time to time. For significant changes, we will post a notice on the site and update the "Last revised date" at the top of the policy.
Continuing to use the site after a policy update means you accept the changes. We recommend bookmarking this page so you can check back regularly.
Data Protection Contact
If you have any questions, requests, or complaints about this Privacy Policy, you can reach us through our contact channels.
You can send data protection questions to [email protected]. We will get back to you as soon as possible.
24/7 Live Chat
You can contact our team directly in Myanmar language through the site's Live Chat channel.